Technology & AI

Oman Approves Revolutionary Maal Card Digital Payment Framework

On November 19, 2025, the Central Bank of Oman approved a groundbreaking fee structure for the Maal Card, setting new standards for digital payments and financial inclusion across the Sultanate.

Omar Al-RiyamiNovember 19, 202512 min read

The Central Bank of Oman (CBO) made history on November 19, 2025, by approving the comprehensive fee structure and regulatory framework for the Maal Card, Oman's revolutionary digital payment solution. This landmark decision paves the way for a cashless economy while ensuring financial services reach every corner of the Sultanate, from bustling city centers to remote mountain villages.

"The Maal Card represents more than a payment method โ€“ it's a gateway to financial inclusion for every Omani. Today's approval ensures that digital financial services are not a luxury but a right accessible to all."

- H.E. Tahir Al Amri, Executive President, Central Bank of Oman

๐Ÿ’ณ Understanding the Maal Card System

๐ŸŽฏ Maal Card Features:

  • Universal Acceptance: Works with all banks and payment processors in Oman
  • Multi-Currency Support: Seamless transactions in OMR and 15 other currencies
  • Offline Capability: Functions without internet in remote areas
  • Biometric Security: Fingerprint and facial recognition authentication
  • Smart Contract Integration: Automated payments and savings programs
  • Islamic Finance Compliant: Full Sharia compliance certification

๐Ÿ“Š The Approved Fee Structure

๐Ÿ’ฐ Maal Card Fee Schedule (Effective January 1, 2026):

Transaction Type Standard Fee Subsidized Rate*
Card Issuance FREE FREE
Annual Maintenance OMR 5 FREE
Domestic Transfers 0.1% (max OMR 1) FREE
International Transfers 0.5% (max OMR 10) 0.25%
ATM Withdrawal OMR 0.2 FREE (5/month)
Merchant Payments FREE FREE
Bill Payments FREE FREE

*Subsidized rates apply to: Students, Senior citizens (60+), Social welfare recipients, Rural area residents

๐Ÿš€ Revolutionary Features of the Digital Payment Policy

1. Financial Inclusion Mandate

The policy ensures no Omani is left behind in the digital revolution:

  • Mandatory acceptance at all government services
  • Required installation of Maal Card readers in all retail establishments by 2027
  • Free cards for households earning below OMR 500/month
  • Mobile banking vans for rural area registration

2. Merchant Incentive Program

To accelerate adoption, the CBO announced unprecedented support for businesses:

  • Zero transaction fees for merchants in first year
  • 0.5% cashback on all digital transactions
  • Free POS terminals for SMEs
  • Tax deductions for digital payment infrastructure

3. Security and Privacy Framework

๐Ÿ”’ Advanced Security Measures:

  • Quantum Encryption: Future-proof security against cyber threats
  • AI Fraud Detection: Real-time monitoring of suspicious activities
  • Biometric Verification: Multi-factor authentication for high-value transactions
  • Blockchain Audit Trail: Immutable transaction records
  • Insurance Coverage: 100% fraud protection up to OMR 50,000

๐Ÿ’ก Integration with National Digital Infrastructure

Government Services Integration

The Maal Card seamlessly connects with all government platforms:

  • Sahel Portal: Pay for all government services with one click
  • Healthcare: Direct insurance claims and co-payment processing
  • Education: School fees and university tuition payments
  • Transportation: Integrated with public transport and parking systems
  • Utilities: Automatic bill payments with consumption-based pricing

Banking Sector Collaboration

All 17 banks operating in Oman have committed to full integration:

  • Unified API standards for seamless interoperability
  • Shared fraud detection database
  • Cross-bank instant transfers
  • Consolidated financial management apps

๐Ÿ“ˆ Expected Economic Impact

๐Ÿ’ฐ Projected Economic Benefits (2026-2030):

Direct Benefits:

  • OMR 500M reduction in cash handling costs
  • OMR 300M increase in tax collection
  • OMR 200M savings in government operations
  • 25% reduction in payment processing time

Indirect Benefits:

  • 50,000 new jobs in fintech sector
  • 30% increase in e-commerce activity
  • 40% reduction in financial fraud
  • 15% growth in SME digital adoption

๐ŸŒŸ Special Programs and Initiatives

Youth Digital Wallet Program

Targeting Oman's tech-savvy generation:

  • Student Maal Cards with special discounts at educational institutions
  • Gamified savings programs with rewards
  • Financial literacy courses integrated with card usage
  • Parental controls for minors

Senior Citizen Support

Ensuring elderly citizens aren't left behind:

  • Simplified interface with large fonts and voice commands
  • 24/7 helpline in Arabic with dedicated senior support
  • In-person assistance at all bank branches
  • Family member authorization for assisted transactions

Rural Connectivity Initiative

Bringing digital payments to remote areas:

  • Offline transaction capability using NFC technology
  • Solar-powered payment terminals for areas without electricity
  • Mobile banking units visiting weekly
  • Community training programs in local dialects
"The Maal Card fee structure strikes the perfect balance between sustainability and accessibility. We're not just digitizing payments; we're democratizing financial services."
- Dr. Aisha Al Jabri, Director of Payment Systems, Central Bank of Oman

๐Ÿช Merchant Adoption Strategy

๐Ÿ›๏ธ Phased Rollout Plan:

Phase Timeline Target Sector Goal
Phase 1 Jan-Mar 2026 Large retailers & chains 5,000 merchants
Phase 2 Apr-Jun 2026 SMEs & restaurants 20,000 merchants
Phase 3 Jul-Sep 2026 Service providers 15,000 merchants
Phase 4 Oct-Dec 2026 Street vendors & markets 30,000 merchants

๐Ÿ”ง Technical Infrastructure

Backend Systems

  • Processing Capacity: 10,000 transactions per second
  • Uptime Guarantee: 99.999% availability
  • Response Time: Sub-200ms for all transactions
  • Data Centers: Three redundant facilities across Oman

API Ecosystem

  • Open Banking APIs for third-party integration
  • Developer portal with comprehensive documentation
  • Sandbox environment for testing
  • Regular hackathons to encourage innovation

๐ŸŒ International Interoperability

The Maal Card is designed for global compatibility:

  • Compatible with Visa and Mastercard networks
  • Integration with GCC unified payment system
  • Support for international digital wallets
  • Cross-border QR code payments

๐Ÿ“ฑ Digital Channels and User Experience

๐Ÿ“ฒ Maal App Features:

  • Intuitive Dashboard: Real-time balance and spending analytics
  • Budget Manager: AI-powered financial planning tools
  • Split Bills: Easy expense sharing with friends
  • Investment Gateway: Direct access to stocks and sukuk
  • Loyalty Rewards: Points accumulation and redemption
  • Carbon Tracker: Monitor environmental impact of purchases

๐ŸŽ“ Financial Literacy Campaign

Accompanying the launch is a nationwide education initiative:

  • Mandatory financial literacy modules in schools
  • Community workshops in all wilayats
  • Online courses with certification
  • TV and radio programs in Arabic
  • Influencer partnerships for youth engagement

๐Ÿ“Š Monitoring and Compliance

Regulatory Oversight

The CBO has established comprehensive monitoring mechanisms:

  • Real-time transaction monitoring dashboard
  • Monthly compliance reports from all participants
  • Regular audits of fee structures
  • Consumer complaint resolution within 48 hours
  • Quarterly review of policy effectiveness
"The Maal Card represents a leap forward in our Vision 2040 goals. By making digital payments accessible and affordable, we're building the foundation for a thriving digital economy."
- Said Al Harthi, CEO of Bank Muscat

๐Ÿš€ Future Enhancements

๐Ÿ”ฎ Roadmap 2026-2028:

  • 2026 Q2: Launch of Maal Business Cards with expense management
  • 2026 Q4: Introduction of virtual cards for online shopping
  • 2027 Q1: Cryptocurrency integration pilot program
  • 2027 Q3: Biometric payment without physical cards
  • 2028 Q1: AI financial advisor for all cardholders

๐Ÿ’ฌ Public Response and Early Adoption

Initial response has been overwhelmingly positive:

  • 500,000 pre-registrations within 24 hours of announcement
  • 95% approval rating in public surveys
  • Major retailers announcing special launch offers
  • Banking apps reporting 300% increase in downloads

The approval of the Maal Card fee structure marks a defining moment in Oman's journey toward a digital economy. By prioritizing accessibility, security, and innovation, the Central Bank has created a framework that serves as a model for digital payment transformation in the region. As Oman prepares for the January 2026 launch, the Maal Card stands ready to revolutionize how Omanis interact with money, bringing financial services to every citizen and positioning the Sultanate at the forefront of the global digital payment revolution.

Tags

Digital Payments
Maal Card
Financial Technology
Central Bank
Financial Inclusion
Digital Economy
Payment Systems
Fintech

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